We are committed to ensuring that we provide excellent customer service and communication as we support your department's administrative needs. We strive to accomplish this as we follow the seven core values and the University’s strategic plan.
Our commitment to you is to provide excellent customer service by responding to each request within one business day of submission, allowing us to gather the additional details of your project and communicate to you information regarding next steps, projected timelines, and ultimately our collaborative plan to fulfill your request.
You will find links on this page with information about the departments we currently support as well as more detailed information about the services we can provide to assist you. If you have any questions regarding these services, please let us know by sending an email to CASS@umaryland.edu.
To assist us in providing the best service possible, we ask that all requests be submitted through the Submit a Request link below, where you will answer a few basic questions regarding your request before submitting. A CASS staff member will contact you for additional details.