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Crisis Care Resources

Extended Appointment Hours

The Student Counseling Center offers early morning and evening appointments to accommodate the differing schedules of UMB students. After an initial appointment, 8 a.m. and 5 p.m. counseling appointments are available. Students should ask their clinician about these appointment times.

After Hours Crisis Support Service: 410-328-8404, option 7

During business hours (Monday – Friday, 8:30am to 5:00pm), we encourage you to reach out to the Student Counseling Center (SCC) regarding any mental health concerns about yourself or others (410-328-8404). Please inform the administrative assistant if you are experiencing a crisis situation and need immediate assistance from a counselor. 

If you are experiencing a life threatening mental health emergency, call 988. You can also contact Baltimore City Crisis Response (410-433-5175) or Baltimore County Crisis Response (410-931-2214). For non-emergencies call UMB police (410-706-6882).

Campus Resources

RESOURCE PHONE AVAILABILITY
Campus Police 410-706-6882   

The Campus Police are available 24/7
UMB Hotline

866-594-5220

 If you have experienced, witnessed, or suspect someone has acted contrary to our Code of Ethics, Core Values, Policies or Procedures, or violated a law report your concerns with UMB Ethicspoint Hotline.

University of Maryland Campus Health

667-214-2233

 Campus Health provides 24/7 after-hours on-call backup to the Student Counseling Center. Walk-in hours are Mondays and Thursdays, 8 a.m. to 6:30 p.m., Tuesdays and Fridays, 8 a.m. to 4:30 p.m., and Wednesdays, 9 a.m. to 4:30 p.m.
Psych Urgent Care 410-328-1219 The University Hospital has a Psychiatric Urgent Care unit that provides services 24/7.

UMB Student Counseling Center (SCC)   

410-328-8404

 Monday-Friday, 8:30 a.m. to 5 p.m. Urgent care requests require an advance phone call.

Sheppard Pratt Crisis Walk-in Clinics

RESOURCE PHONE AVAILABILITY

Towson

6501 N. Charles Street Towson, MD

 410-938-5302

Monday-Friday:
10 a.m. to 9 p.m.
Last patient at 7 p.m.

Saturday:
1 p.m. to 5 p.m.
Last patient at 4 p.m.

Baltimore/Washington

7220 Discovery Drive Elkridge, MD

 410-938-5302

Monday-Friday:
10 a.m. to 8 p.m.
Last patient at 6 p.m.

Suicide and Crisis Hotlines - Available 24/7

LOCAL RESOURCE PHONE SERVICES
Baltimore Crisis Response
 410-433-5175
Serves Baltimore City		 Crisis hotline, mobile crisis team, information, referral services
Grassroots Crisis Intervention 410-531-6677
1-800-422-0009		 Hotline, crisis and suicide intervention, walk-in, mobile crisis team, information, referrals. Located in Columbia, MD
Baltimore County Mobile Crisis Team 410-931-2214 24-hour hotline, crisis intervention, mobile crisis team, information, referrals
Frederick County Hotline 301-662-2255

Suicide prevention, crisis intervention, referrals, supportive listening
Prince George’s County Crisis Hotline 301-864-7130 Serves Anne Arundel, Calvert, Charles, Montgomery, Prince George’s and St. Mary’s counties
Montgomery County Crisis Center 240-777-4000

Emergency services, housing crisis intervention, and prevention, rental assistance program, mental health
NATIONAL RESOURCE PHONE SERVICES
National Suicide Prevention Lifeline 988

Routes caller to the crisis center in their area; for the suicidal individual or those concerned
The National Grad Crisis Line 1-800-472-3457

Helps graduate students reach confidential, free telephone counseling, crisis intervention, suicide prevention, information and referral services
Find A Help Line, International Suicide Prevention N/A INTERNATIONAL STUDENT RESOURCE
Trans Lifeline 877-565-8860

Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive. (Spanish speaking option available)
Text: STEVE 741-741 The Steve Fund is dedicated to the mental health and emotional well-being of students of color, connect with a trained crisis counselor. 
Text: START 678-678 Trevor Text is a confidential and secure resource that provides live help for LGBTQ students with a trained specialist, over text messages.

Domestic Violence/Sexual Assault Resources - Available 24/7

RESOURCE PHONE SERVICES
RAINN (Rape, Abuse & Incest National Network) 800-656-HOPE (4673)

The nation's largest anti-sexual violence organization
House of Ruth 410-889-7884 Hotline for crisis intervention, safety planning, counseling, legal referrals, victim and family advocacy
National Domestic Violence Hotline 1-800-799-7233 Crisis intervention; advocates and translators available
Turnaround 410-828-6390 Hotline serving rape victims, domestic violence, adult survivors of child sexual abuse
We are Hope Works 410-997-2272 Information, referrals, shelter services, legal services, and more

For a PDF copy of this list, please click UMB Crisis Care Resource Guide. 

Jenna Silverman, PhD

Contact

621 W. Lombard St.
Suite 302
Baltimore, MD 21201

410-328-8404 Fax: 410-328-5291

Office Hours:
Monday - Friday
8:30 a.m. to 5 p.m.


8 a.m. and 5 p.m. counseling appointments
are available after an initial appointment

The University of Maryland, Baltimore is the founding campus of the University System of Maryland.

620 W. Lexington St., Baltimore, MD
21201 | 410-706-3100

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination.
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