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Find an off campus therapist

Last Updated: 03/11/2025

It is important that you connect with a provider who can serve your particular needs. In arranging for private care, discuss the following with an SCC clinician or potential provider:

  • Is the provider well qualified to work with you on your particular concerns? Does the provider offer services that are appropriately extensive, immediate, or specialized?
  • Where is the provider located? Is public transportation or parking available?
  • What are the provider's fees or charges? Will the provider accept your insurance? If the services are not covered by your insurance plan, or your insurance plan has limited coverage, what are your payment options?
  • Would you be more comfortable speaking with a therapist who identifies with a particular gender, cultural or linguistic background, or another identity? How important are these preferences to you?

You may meet with an SCC counselor to arrange for referral assistance if you already have an idea of the specialized services of care you need that cannot be provided by the SCC, but are readily available in the surrounding community. 

Students should refer to the Insurance explained document, to understand the basics of using insurance to cover mental health services.

Finding an off campus provider in your area:

Visit Psychology Today to identify a qualified provider in your area by entering your zip code and insurance information. 

For psychiatrists or medication management services, you can use Psychology Today or Maryland Psychiatric Society's webpage.

International Providers:

Psychology Today has psycho-educational resources available in multiple languages and is used in multiple countries across the world, including Canada, Mexico, United Kingdom, Austria, Peru, Uruguay, Australia, Hong Kong, New Zealand, and South Africa to name a few. Select your country to connect with a provider today!

Other countries may have their own version of Psychology Today such as the resources below. If you are aware of other international resources for finding a provider, please let us know so that we can add it to our website.

The links below allow students to search for mental health providers by demographic information.

Asian Mental Health Collective: AMHC aspires to make mental health easily available, approachable, and accessible to Asian communities worldwide.

Inclusive Therapists: This website aims to make it simpler and safer for people in marginalized communities to find a therapist. 

Latinx Therapy Hub: Their mission is to destigmatize mental health in the Latinx community. They have expanded to become a bilingual podcast and national directory to find a Latinx Therapist (98% of the directory are Spanish speakers).

Melanin and Mental Health: Melanin & Mental Health wants to change the face of therapy on BOTH sides of the couch! That means getting more Black/Latinx clinicians in the therapist chair while also encouraging black and brown communities to seek mental health support.

Men's Group (VIRTUAL SUPPORT GROUP):Their mission is to create community and conversations where guys can share what’s really happening in their lives.

National Queer and Trans Therapist of Color: Launched in May 2016, as a call to organize mental health practitioners to establish a network where therapists can deepen their analysis of healing justice and where Queer and Trans Black and Brown community can connect to care.

UMB Student Health Insurance Plan (SHIP)

The SHIP provides coverage under United Healthcare Student Resources.

Fall Coverage: August 1st - January 31st
Spring Coverage: February 1st - July 31st

Visit these websites for information about the UMB SHIP

 HealthiestYou

The SHIP covers teletherapy and telepsychiatry through HealthiestYou.

  •  If you are having a problem getting service at HealthiestYou, you can report your concerns via email at help@healthiestyou.com or call 855-870-5858.
  • After creating an account, students are encouraged to check their spam/junk mail box for emails from HealthiestYou, then be sure to add them to your list of contacts to ensure all emails are received. Find the Healthiest You FAQ here!

Gap Exception Benefits with United Healthcare Student Resources

Gap exception will allow students to visit with an out-of-network provider given that there is not a provider within close proximity able to provide needed services.

  • To receive the gap exception benefits, the provider must send a email of request, including the student's diagnosis and treatment to customerservice@uhcsr.com
  • The student's FR ID number will be needed

Questions To Ask Your Insurance Company

Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by calling your insurance company. First, ask about your “in and out of network benefits” to ensure that you are forwarded to the correct department.

Here are some questions to get you started:

  1. Do I have mental health benefits?
  2. Do I have in and out-of-network benefits?
  3. What is my deductible and has it been met? 

  1. How many sessions per calendar year does my plan cover?
  2. What address should I use to submit claims?
  3. Can I be reimbursed for a "superbill" received from my clinician?
  4. Is there a treatment plan form that the psychologist needs to complete? Can the form be emailed to the subscriber? If so, what is the fax number to send the completed form? Is there another option to submit the completed form?

  1.  How much does my plan cover for an out-of-network provider?
    • If you are told that it is a percentage (i.e., 80%), ask “How much is my co-payment?”
      • Ask for the allowed amount for the following procedure codes:

Diagnostic Interview/Initial Appointment (CPT 90791)

Individual Therapy (CPT 90834 and 90837)

Family Therapy (CPT 90847)

Appointments for Psychological and Psychoeducational Testing

Psychological Test Administration and Scoring (CPT 96136 and 96137- 30-minute units)

Psychological Interpretation, Integration, Treatment Planning, Report and Interactive Feedback (CPT 96130 and 96131 – 30-minute units)

Gap exception will allow students to visit with an out-of-network provider, given that there is not a provider within close proximity able to provide needed services.

UHC Student Resources (UMB SHIP): 

  • To receive the gap exception benefits, the provider must send an email of request including the student's diagnosis and treatment to customerservice@uhcsr.com
  • The student's FR ID number will be needed

Blue Cross Blue Shield (CareFirst/BCBS):

  • Students should call the insurance company with their member ID to request gap exception forms.
  • Students may also call the BCBS Behavioral sector to gain approval

Aetna:

  • Students should precertify by calling 800-333-4432
  • All Aetna insurance profiles do not qualify for gap exception benefits

Cigna (Evernorth):

Contact

Student Counseling Center

621 W. Lombard St.
Suite 302
Baltimore, MD 21201

Jenna Silverman, PhD
Executive Director

410-328-8404 Fax: 410-328-5291

Office Hours:
Monday - Friday
8:30 a.m. to 5 p.m.


8 a.m. and 5 p.m. counseling appointments
are available after an initial appointment

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