Billable and Non-Billable Services Listing

NON-BILLABLE REQUEST

• Specific lab cleaning and disinfection
• Restocking paper towels, toilet paper, and soap
• Specific floor care (stripping/waxing, wet/dry mopping, vacuuming)
• Requests for office/lab prep for new hires
• Carpet care - spot treatment only
• Upholstery - spot treatment only
• Window/glass cleaning (entryway and interior glass)

BILLABLE REQUEST

• Entire room/area carpet care.
• Carpet care - full room/area cleaning & restorative services
• Specialty floor care requests in excess of once annually
• Trash/Recycle receptacle requests outside of the EVS standards*

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

• Upholstery cleaning - full cleaning & restorative services
• Specialty or obstructed interior window/glass cleaning

NON-BILLABLE REQUEST

• Routine and preventative services for the bats, ants, roaches, mice, rats, and gnats/flies

BILLABLE REQUEST

• Bed bug remediation
• Services outside of the scope of the unit
• Food service specific services/remediation
• Facility specific needs/requests (i.e. drain cleaner for animal facilities, shower drains, etc.)

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

• Pest infestation remediation that is evaluated with needs outside the capacity of the unit

NON-BILLABLE REQUEST

• Single office moves
• Collection of recyclables from loading docks to include mixed, paper, and cardboard
• Disposal of individual bulk items (when cleared by excess property process)
• Lab/office moves/clear out (under 2 labor hours)

BILLABLE REQUEST

• Moves that require the assistance of O&M
• Clean up efforts due to improper dumping & storage on loading docks (fine from the fire marshall plus labor)
• Service requests outside of the capacity of the unit
• Special Events - set up and tear down
• Lab/office clear out (over 2 labor hours)
• BioSafety Cabinets - requires decontamination, EHS approval, and moving contractor
• Moving of rolling poster boards/chalk boards/white boards from building to building (charge to cover cost of poster board)

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

• Powerwashing

NON-BILLABLE REQUEST

• Outdoor trash collection from University receptacles
• Outdoor removal of litter and debris from campus sidewalks, building entrances/exits and loading docks
• Exterior Flag replacement (Plaza, Police Station, Davidge Hall)
• Loading Dock Routine Cleaning
• Main entrance window, door and vestibule cleaning

BILLABLE REQUEST

• Customer requests for additional outdoor University trash/recycle receptacles
• Flag placement/replacement
• Customer negligence on loading docks (animal bedding/illegal dumping)

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

• N/A

NON-BILLABLE REQUEST

• Seasonal mowing, plantings, weeding, and mulching in designated campus areas

BILLABLE REQUEST

• Customer requests for fencing, gates, patios, hardscaping, sod install
• Modifications and additions to the current landscaping plan

CONTRACTOR REQUESTS - MANAGED BY CUSTOMER

• N/A