Workplace Mediation Service

Do you have workplace issues that have been difficult to resolve? Sometimes we need help with difficult situations at work. UMB offers mediation to all employees (faculty, staff, and student employees) to address workplace issues.

Mediation is a voluntary and private process that is used to address conflicts. It is a conversation that is assisted by trained and experienced mediators. UMB, like other universities across the country, added mediation as a conflict management option to better serve employees who want more control over how their workplace issues are resolved.

Mediation can be helpful for a variety of workplace situations. This includes communication problems, personality or work style clashes, disputes or tensions between coworkers or supervisors and subordinates, and many other workplace conflicts.

Employees often like mediation because it allows them to find solutions that will work for them. Most people who use mediation:

• Gain a greater understanding of the situation and others involved
• Reach some type of agreement
• Are satisfied with the mediation process

Want to know more about how Mediation is beneficial? Check out our Frequently Asked Question's page.

Additional Information

The following documents provide further detail on the Workplace Mediation Service.

Additional UMB Workplace Resources

• Office of the Ombuds
• Office of Accountability and Compliance
• Human Resource Services
• Employee Assistance Program

Sources for Training and Development

• C-DRUM
• Human Resource Services